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    • Welcome
    • Shop
    • About Pellar Fox
    • Candle Care
    • Our Beeswax
    • F.A.Q's
    • Contact Us
  • Welcome
  • Shop
  • About Pellar Fox
  • Candle Care
  • Our Beeswax
  • F.A.Q's
  • Contact Us
Pellar Fox Frequently Asked Questions

Why do beeswax candles develop a white powdery film?

The white film that develops on beeswax candles is called bloom. It only appears on 100% pure beeswax candles. If you prefer to remove the bloom, you can gently use low heat from a hair dryer, a gentle cloth...or your hand. However, since our candles are made with 100% beeswax, the bloom will return in a few days (or a few weeks). It’s just the nature of beeswax, and one way to be sure the candle is made with pure beeswax.

Where do you get your packaging materials?

We have a wonderful partnership with a local, family-owned box company. Our boxes were custom designed, and have passed extensive drop testing. We wrap our beeswax candles in custom, acid-free tissue paper, printed with soy ink. Every time receive a shipment of our tissue paper, a tree is planted to contribute to reforestation in Oregon.

Can you fill custom orders?

If you're interested in a custom order, we'd love to hear from you!  Send us a message via our Contact Us page, and tell us the details. Please note: Production times may vary, due to the handmade nature of our products.

What else do you add to your beeswax?

Our tapers, pillars and unscented candles are nothing but pure, unadulterated beeswax...straight from the hive. Our candles are free of parabens, dyes, petroleum or phthalates. 

I've heard that pure beeswax candles clean the air. Is it true?

Yes, it is! A pure beeswax candle is a beautiful light source...that helps clean the air! Similar to a Himalayan Salt Lamp, pure beeswax candles release negative ions that bond to the positively-charged ions polluting the air. The result is cleaner air! Your candle has effectively helped remove common allergens like dander and dust. Yay!

Can I recycle the apothecary glass my candle was in?

You sure can! Pellar Fox recognizes the importance of recycling glass. We purchase our glassware from an American company who focuses on being eco-friendly and environmentally safe. Not only can you recycle the glass, but you can reuse it! It’s a great vessel for a succulent or a small bouquet of flowers. Just keep in mind that it’s not dishwasher safe, and must be washed by hand. 

Do you still have cobalt blue apothecary glassware?

While we enjoyed the cobalt blue, we've transitioned back to our signature amber apothecary glass for all of our container candles.  

After I put my candle out, the beeswax cracked! Why did this happen?

This doesn't always happen, but it's normal behavior for beeswax candles. Beeswax shrinks as it cools, which will sometimes cause it to crack. We choose to avoid using additives to soften the beeswax, so this may happen from time to time. If your beeswax candle has cracked after you put it out, simply trim the wick and light it as usual. It won't affect the performance, and the crack will fill in with the newly melted beeswax! 

Do you do Wholesale or Private Label?

Thank you for asking! At this time, we are not accepting Wholesale or Private Label clients. If you'd like more information about this, or how our products are sold..please send us a message. We'd love to hear from you!  

What is Candle Hugging?

We recommend candle hugging for all of our beeswax pillars. This is a technique that helps the pillar maintain a consistent flame and consume all of the available beeswax. After you've extinguished the flame and the candle is still slightly warm, gently press the sides towards the center. Be careful not to press too far inward, or the wick may accidentally drown during the next burn. Don't forget to keep the wick trimmed to 1/4 inch in length throughout the life of the candle. :)


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